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Certinia PSA System Administrator 2023 Sample Questions (Q12-Q17):

NEW QUESTION # 12
Your company wants to regularly update the current Time Period for all Region, Practices, Groups, Projects, and Resources (RPGPR). Which is the best option to meet this requirement?

A. Manually update the Time Period on all RPGPR records
B. Enable the RPGPR Time Period auto update feature in Setup
C. Schedule the RPGPR Maintenance Batch in PSA Administration

Answer: C

Explanation:
* Understanding RPGPR (Region, Practices, Groups, Projects, and Resources) Updates:
* TheCurrent Time Periodin PSA must be updated regularly to ensure accurate reporting and forecasting.
* RPGPR entities are used for structuring project and resource hierarchies, making it essential to maintain updated time periods.
* Options Analysis:
* Option A:"Schedule the RPGPR Maintenance Batch in PSA Administration"#This is the correct answer because theRPGPR Maintenance Batchresets the Current Time Period to the default value (usually "All Time Periods") and ensures all RPGPR records remain synchronized.
* Option B:"Manually update the Time Period on all RPGPR records"#This is inefficient, error- prone, and impractical for large organizations.
* Option C:"Enable the RPGPR Time Period auto-update feature in Setup"#No such direct feature exists in PSA to auto-update the RPGPR Time Period.
* Steps to Schedule RPGPR Maintenance Batch:
* Navigate toPSA Administration.
* Locate theRPGPR Maintenance Batchoption.
* Configure the job to run at a set interval (e.g., daily or weekly).
* Monitor the job execution via Apex Jobs in Salesforce.
References:
* PSA Sys Admin Essentials Student Guide.

NEW QUESTION # 13
One of the Project Managers in your company has reached out to you to resolve an issue. Many of the Timecards that were approved in the last week against projects are not reflecting back on the Project Actuals.
You check that the Actuals Configuration Group > Calculation Mode option is set to "Scheduled".
What is the next step you should take?

A. Navigate to "Logs", and check the details of the error in the "Message" field.for each log record
B. Navigate to "Error Logs", and check the details of the error in the "Message" field for each error log record
C. Navigate to "App Logs", and check the details of the error in the "Message" field for each agg log record

Answer: B

Explanation:
If approved timecards are not reflecting inProject Actuals, follow these steps:
* Verify Actuals Calculation Mode:
* Go toPSA Administration.
* Check if theCalculation Modeis set to "Scheduled".
* Check for Errors in Logs:
* Navigate toError Logs(App Launcher > PSA Administration > Logs).
* Look for records where errors may have occurred.
* Check theMessagefield to determine the cause.
* Common Errors and Resolutions:
* Unprocessed Transaction Delta Records:
* If there are unprocessedTransaction Deltas, manually process them.
* App Logs Indicating Failures:
* If there areApp Logs, review them and delete old logs if necessary.
* Run Project Actuals Recalc:
* If errors persist, run theProject Actuals Recalculation Job.
* Use Actuals Verifier for Troubleshooting:
* Run theActuals Verifiertool to identify discrepancies.
* Manually recalculate actuals if necessary.
* Certinia PSA Project Actuals Guide
* PSA System Administration Essentials
References:

NEW QUESTION # 14
On the Resource Request Lightning page, your team is requesting changes to the Filter panel on the right side of the page, and would like to know what configurations are possible.
Which two of the following configurations are available for the Filter panel? (Choose two.)

A. Add or Remove Region. Practice, and Group filters
B. Add or Remove the Skills filters
C. Add or Remove the Start and End Date fields

Answer: A,C

Explanation:
TheResource Request Lightning page filter panelallows certain configurations, including:
* Adding or Removing Start and End Date fields- Users can modify these fields to filter based on availability.
* Adding or Removing Region, Practice, and Group filters- These filters enable resource selection based on organizational structure.
* Option C (Adding or Removing Skills filters)is incorrect because Skills filters are not configurable within the Resource Request Lightning page filter panel; they are managed in a different PSA module.
Thus, the correct answers areA and B.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 15
What tool can be used to "schedule backlog calculation" and "schedule utilization calculation" in PSA?

A. Feature Console
B. PSA Admin App
C. PSA Administration

Answer: C

NEW QUESTION # 16
To update Resource Roles in PSA, you will need to update the picklists of which two of the following objects? (Choose two.)

A. Assignment
B. Work Calendars
C. Contact

Answer: A,C

Explanation:
Toupdate Resource Roles in PSA, you need to modify thepicklists of two objects:
* Contact Object- This contains the primary Resource Role field, which determines a resource's default role.
* Assignment Object- This ensures that resource role updates apply to assignments where resources are staffed.
* Option B (Work Calendars)is incorrect because Work Calendars define availability, not Resource Roles.
Thus, the correct answers areA and C.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 17
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